Ship with FedEx
Seamlessly transport your shipment to over 220 countries with ease and efficiency. Using Terminal Africa, you can enjoy exclusive access to the best FedEx rates, real-time tracking, and comprehensive insurance options for added peace of mind. Let's embark on a shipping journey that exceeds your expectations! 🌍✈️📦
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Things to note about Shipping with FedEx.
Before arranging a shipment with FedEx, there are a couple of things you need to know:
- You must ensure you have all the correct shipping details, e.g. address, phone number, email etc.
- Properly attach all required documents to your items package when shipping with FedEx to ensure compliance and smooth handling.
- Ensure proper packaging of your shipment. Use a flyer for small items and a box for larger items.
- Pack fragile items separately from regular items to ensure careful handling during shipping.
- Accurate labelling is crucial. Attach the necessary documents, including the invoice and air waybill, to the box or flyer. Without the invoice, the courier may not pick up the shipment.
- To facilitate effective communication, kindly provide an alternative phone number where you can be reached throughout the shipping process.
How to ship with FedEx using Terminal.
Arranging a shipment with Terminal Africa is super easy. Here’s what you need to know:
- Create a terminal account via our website or our mobile app. (iOS & Android)
- Book your shipment, select FedEx as a courier and make payment.
- Print out your waybill and other necessary documents & attach them to the package.
- Wait for the courier partner to pick up or drop it off at your closest delivery center.
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Frequently Asked Questions
Get answers to commonly asked questions about Terminal Africa, our services and others.
How much will my delivery cost?
Pricing for delivery depends on the courier service used for a particular delivery. Some services will charge according to the weight of the packages being delivered, while some others will charge according to the distance between pickup and delivery locations. You can use our free online delivery calculator to estimate the cost of your deliveries.
How does Terminal work?
Terminal is a delivery aggregator. We partner with multiple local and international couriers. When you make a request, Terminal sends the information directly to the delivery partner of your choice, who executes the delivery within the agreed timeline.
Do I get a refund if my package is not delivered?
With Terminal, you always stay in control of your deliveries. You're always guaranteed a refund if your delivery is not completed. Once a delivery is arranged, you have the option to cancel until the package is picked up. Upon cancellation of any delivery, funds are immediately reversed to your wallet and can be applied towards other deliveries.
How do I get lower delivery rates?
You don't have to do anything to get lower delivery rates on Terminal Africa. Our delivery rates are automatically cheaper across the board. Sign up for free and start shipping to enjoy these lower rates!
How can I arrange a delivery?
To arrange a delivery, you need to create an account. Once your account is set up, you can select the option to "Ship a package in minutes" on the dashboard and follow the steps to provide a pickup, delivery address and further details on the items in your package, make payment and wait for courier to pickup the package.
