The logistics industry constantly changes, and staying ahead of the curve is essential for success. The key to growth and profitability lies in streamlining operations, enhancing customer satisfaction, and maximising efficiency. There are two types of logistics businesses. The asset-light and the asset-heavy logistics businesses. Examples of asset-heavy are DHL and FedEx. The asset-light is called third-party logistics businesses or 3PLs.
What is a Third-Party Logistics (3PL) business?
3PLs are logistics businesses that simplify the shipping process for individuals and businesses by sitting between shippers and service providers such as DHL or FedEx. They do not own their assets like ships, aeroplanes or automobiles.
3PLs face several challenges daily. One is the need to provide constant pricing updates to customers via phone or WhatsApp, which can be repetitive and time-consuming. Another area for improvement is that many 3PLs have operational processes that can stifle growth and may only become apparent when you reach a specific capacity. Even if you have expansion plans, they may not come to fruition if market-driven insights do not support your growth strategy.
This article aims to guide you in achieving the desired growth for your third-party logistics business while overcoming these challenges. It's where T-Hub comes in.
What is T-Hub?
T-Hub helps logistics businesses like yours increase profit by streamlining business operations, getting the lowest shipping rates, and enhancing your brand image.
How T-Hub helps your 3PL Business.
Below are some ways T-Hub transforms your third-party logistics business into a profitable one.
Information Access
You get a website that provides general information about your service offerings and rates. This way, you won't have to answer customer queries regarding pricing and services. You can control the system through the Terminal Africa dashboard and make necessary changes.
Shipment Bookings
Our online booking process lets customers provide shipping details before bringing packages to your hub. Upon arrival, they will receive a customised waybill document with your branding, which will be attached to their package. Our system also provides information on the nearest hub for processing after booking.
Payments
T-Hub simplifies payment collection and delivery processing. It issues you a Stanbic business bank account, a POS device, and an online payment system, allowing you to collect payments from customers worldwide. It integrates with your Terminal wallet, avoiding account maintenance charges. With T-Hub, we introduce technology to optimise your operations and access to capital to grow your business. Our partnership with Stanbic secures N200m in capital for your business to tap into for expansion.
Data & Security
By digitising your operations, we encourage our 3PL partners to use their data to gain a competitive edge. T-Hub is a community of 3PLs that shares data insights to improve the logistics ecosystem. The platform also provides customer verification technology to prevent fraudulent customers from switching between 3PLs. It creates a robust security system that is enhanced with more people joining the network.
Conclusion
As a third-party logistics business, you must stay ahead of the curve. T-Hub helps you streamline your operations, improve customer satisfaction, and gain a competitive edge. With T-Hub, you can effectively provide information about your services to a large customer base, simplify payment collection, and leverage data insights. Partnering with T-Hub enables you to tap into the resources you need to drive growth and succeed in the logistics industry.
