One of our Account Managers recently received a complaint from a frustrated customer. This logistics entrepreneur had spent months helping people ship their products internationally, handling inquiries, coordinating shipments, and ensuring everything went smoothly. However, when customers received their packages, they only saw the courier's name—never the business that worked hard to facilitate the process.
"It feels like all my efforts are invisible," they said. "I’m the one managing the logistics, but my customers think it’s the courier doing all the work."
This is a common challenge for many logistics businesses, and it’s exactly why T-Hub was created.
What is T-Hub, and how does it work?
T-Hub is a powerful tool that helps logistics businesses run smoothly by automating daily tasks like booking shipments, handling customer inquiries, and collecting payments. T-Hub also helps you grow by expanding your reach globally, enabling you to ship both imports and exports with ease.
Plus, you save money by accessing lower rates from trusted carriers like DHL, FedEx, and UPS. By reducing manual work and improving efficiency, T-Hub helps you focus on growing your business while saving time and cutting costs.
Why should you choose T-Hub?
T-Hub offers the perfect solution for anyone looking to start or grow a logistics business without large capital investments. T-Hub helps you establish a strong and profitable business in the logistics industry by enhancing your brand presence, simplifying operations, and providing cost-effective solutions. Here’s how:
1. Enhanced Brand Exposure
One of the biggest challenges for logistics businesses is branding. When customers receive packages, they often see only the courier’s name on the waybill—not yours. T-Hub changes this by offering branded tracking notifications, customised business account numbers, and tracking pages that showcase your business at every touchpoint. This ensures your customers recognise and remember your brand, helping you build loyalty and trust.
2. Improved Customer Experience
Customer experience is everything in logistics. With branded tracking pages and real-time shipment notifications, T-Hub ensures that your customers receive a professional and seamless experience. This strengthens your reputation and increases repeat business.
3. Simplified Logistics Operations
Managing shipments can be complex, but T-Hub simplifies the process. Its intuitive dashboard allows you to book, track, and manage shipments effortlessly. By automating essential logistics tasks, you can focus on growing your business rather than getting stuck in administrative work.
4. Low Start-Up Costs
Traditional logistics businesses require significant financial investment to get started. T-Hub removes that barrier by providing access to professional logistics tools on a pay-as-you-go basis. Whether you’re just starting out or expanding, you can use T-Hub without worrying about hefty startup costs. Leverage Terminal Africa’s extensive trusted couriers like DHL and UPS
How much does T-Hub cost?
T-Hub was designed to be accessible to small, medium, or enterprise-scale shipping businesses. You can start enjoying the benefits of T-Hub from as low as N75,000. Learn more about T-Hub pricing here.
How do I join T-Hub?
To get started with T-Hub, create a 3PL account with Terminal Africa or log in if you have one. Complete the onboarding process, follow the setup steps, and make your payment to activate your website. Next, set up your hubs, share your branded shipping website with customers, and start receiving shipping requests. T-Hub helps you streamline operations and grow your business.
